Last week, we explored how to agree and disagree in informal situations. If you need a refresher—or if you missed it—be sure to check out that post. This time, we’re taking a deep dive into useful language for more formal contexts, such as conversations with clients. Read on to learn the right words to help you be heard and understood, even in the trickiest of situations.
Let’s start with a professional dialog between a client (C) and an interior designer (ID), who is presenting a design proposal for a home office renovation.
ID: Thank you for taking the time to meet today, Ms. Johns. Based on our previous conversations, I’ve put together a few design options for your home office. Would you like me to walk you through the first concept?
C: Yes, please. I’m very curious to see what you’ve come up with.
ID: Great. This first option features a minimalist design, with neutral tones and built-in shelving along the back wall to maximize space. I’ve also included an adjustable standing desk, as you mentioned back issues in our last meeting.
C: That’s a thoughtful touch, and I really appreciate you remembering that. I completely agree with (1) the minimalist approach—it suits the way I work. However, I’m not entirely convinced about (1) the built-in shelving. Would there be a more flexible alternative?
ID: Certainly, I understand your concern. While built-ins offer a clean and seamless look, I agree that they can feel somewhat restrictive. We could explore modular shelving units instead. They provide flexibility and can be rearranged as your needs evolve.
C: That sounds like a more suitable solution (2). I’d be happy to go in that direction (3).
ID: Excellent. Moving on to lighting—I’ve proposed a combination of natural light with soft, dimmable overhead fixtures. Do you feel this aligns with (1) your preferences?
C: In general, yes, I do prefer softer lighting. That said, I’m not sure (2) the overhead fixtures will provide enough brightness in the evenings. Would you consider incorporating a few task lights?
ID: That’s a fair point (4), and I appreciate your feedback. Adding task lighting is a great idea—I completely agree that it would enhance functionality, especially after dark.
C: Wonderful. Overall, I’m quite pleased with (5) the direction you’re taking. Thank you for being so open to my suggestions.
ID: Of course, Ms. Johns. It’s important to me that the space reflects both your needs and your style. I’ll revise the proposal accordingly and send over an updated version by the end of the week.
Phrases For Agreeing
- I completely agree with the minimalist approach = I fully support (the MA); I’m in full agreement with the MA; the MA aligns well with my preferences; I concur /kənˈkɝː/ with the choice of a MA; I find the MA to be entirely appropriate; I am in favor of the MA; I endorse the MA; I consider the MA to be highly suitable
- That sounds like a suitable solution = that appears/seems to be a more appropriate solution; I believe that would be a more fitting alternative; that seems to offer a more suitable approach; this solution seems better aligned with our needs; that could be a more effective option; I find that to be a more viable solution; that strikes me as a more practical alternative = this appears to address the issue more appropriately = I’m inclined to agree that this is the better course of action; that seems to meet our requirements more effectively
- I’d be happy to go in that direction = I’m comfortable proceeding in that direction; that direction works well for me; I would be agreeable to that approach; I am open to moving forward with that option; I’m satisfied with that direction; that sounds acceptable to me; I believe we can proceed on that basis; I would be willing to move forward with that solution; I’m on board with that approach (a bit more casual); that direction aligns with what I have in mind
- That’s a fair point = I see the merit in that point; that’s a valid/thoughtful observation; I understand your reasoning; you make a compelling argument; I take your point; that’s a reasonable argument; I can appreciate that viewpoint; your point is well taken; I acknowledge the validity of your comment; I think you make a good point
- I’m quite pleased with the direction you’re taking = I’m satisfied with the direction you’re heading in; I appreciate the approach you’ve chosen; I’m encouraged by the direction of your work; this direction aligns well with my expectations; I’m happy with how things are progressing; this is moving in a promising direction; I find the current direction very promising; the progress so far is reassuring; I’m confident in the approach you’re pursuing; your current direction reflects a clear understanding of my goals
Phrases For Disagreeing
- I’m not entirely convinced about it = I’m not completely sold on that idea; I have some reservations about that; I’m not fully persuaded just yet; that may require a bit more consideration; I’m not sure that fully addresses our needs; I’d like to explore a few other options first; I’m not entirely confident that this is the best solution; I see your point, but I have some concerns; it’s an interesting suggestion, though I’m not fully convinced; I believe we might need to revisit that aspect
- I’m not sure (the overhead fixtures will provide enough brightness) = I’m concerned that …; I wonder if the overhead lighting will be adequate, particularly in the evenings; I’m not entirely certain/convinced that…; there may be a need to supplement the overhead fixtures with additional lighting; I’m unsure whether the current fixtures will provide the desired level of brightness; it might be worth considering additional sources of light; we may want to reassess whether the overhead lights will perform effectively; I’d suggest evaluating the overall lighting setup to ensure proper visibility
Asking For Feedback
- Do you feel this aligns with your preferences? = Would you say this meets your expectations? Does this approach suit your needs and priorities? How well does this correspond with your preferences? Is this consistent with what you were envisioning? Does this seem in line with your goals or preferences? I’d appreciate your thoughts on how well this matches your preferences. Do you see this as a good fit for your current direction or needs? Would you be comfortable moving forward with this as it stands? Is this in alignment with what you had in mind?
This post includes a range of useful expressions that can significantly enhance your day-to-day business communication. While it may be difficult to internalize everything at once, that’s not the goal. Instead, revisit this material from time to time to refresh your knowledge of language for agreeing, disagreeing, and asking for feedback or opinions. As you become comfortable with some of the phrases, start incorporating new ones. Over time, you’ll be able to use a variety of expressions with greater agility and confidence.
If you have any questions or thoughts, feel free to share them in the comments below.
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